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GDPR | Europcar International Cookie Policy
Europcar International collects information about your device by using cookies and similar technologies.
Cookies and other similar technologies are tracers stored on your device when you visit our website (the "Cookies").
This policy (the "Cookie Policy") aims at describing the different types of Cookies used in connection with Europcar International website www.europcar.bg and controlled by Europcar International.
This Cookie Policy complements and should be read in conjunction with Europcar International Privacy Policy which is available here.
TABLE OF CONTENT
A. What kind of Cookies is used by Europcar and for what purpose?
Europcar uses different kind of cookies for the following purposes:
Please find below detailed information about the purpose for which Europcar International uses cookies.
| Description/ Purpose
| Cookies | Persistent/ Session cookies | Data transfers outside the EU? |
Essential Cookies | These cookies are essential for Europcar International to ensure the proper functioning of our website and the security of its environment. Without these cookies, we cannot memorise the choice you make and the information you provide during the booking process on our website and we are not able to proceed to your booking.
| Europcar essential cookies (JSESSIONID, Synchronize, ejCC_3, TS01X) | Session | No |
These cookies are essential for Europcar International to ensure the functioning of the privacy center and memorize your cookies settings.
| TagCommander | Persistent | No | |
Functional Cookies | These cookies are used by Europcar International to give you access to certain functionalities of our website to facilitate and enhance your navigation experience and selection of products/ services:
For this purpose, Europcar International collects information about:
| Europcar functional cookies (DotcarClient, EuropcarLocale) | Persistent | No |
iAdvize | Persistent | Yes | ||
BD4Travel | Persistent | No | ||
Analytics Cookies | These cookies allow Europcar International to analyse how our customers use our website in order to track its performance, enhance its quality and your navigation. For this purpose, Europcar International collects information about:
| Google Analytics | Persistent | Yes |
Dynatrace | Persistent | No | ||
AT Internet | Persistent | No | ||
AB Tasty | Session | Yes | ||
Webtrends | Sessions | Yes | ||
Reevoo | Persistent | No | ||
Advertising Cookies | These cookies are used by Europcar International and our marketing agencies to measure the effectiveness of our media advertising campaigns. For this purpose, Europcar International collects information about:
| Netbooster DBM | Persistent | Yes |
DoubleClick Floodlight | Persistent | Yes | ||
Criteo | Persistent | Yes | ||
Bing | Persistent | Yes | ||
SaleCycle | Persistent | Yes | ||
Adventori | Persistent | Yes | ||
SalesForce | Session | Yes | ||
Yahoo gimini | Persistent | Yes | ||
Adara | Persistent | No | ||
Google Adwords/ Remarketing | Persistent | Yes |
B. For what period will Europcar retain the Cookies?
Europcar International is using "persistent" and "session" cookies:
You will find below a list of "persistent" Cookies used by Europcar and the relevant retention period.
| Cookies | Persistent/ Session cookies | Retention period |
Essential Cookies | Europcar essential cookies (JSESSIONID, Synchronize, ejCC_3, TS01X) | Session | 30min |
TagCommander | Persistent | 13 months | |
Functional Cookies | Europcar functional cookies (DotcarClient, EuropcarLocale) | Persistent | 7 days |
iAdvize | Persistent | 3 years | |
BD4Travel | Persistent | Undefined time or as long as the user does not delete them | |
Analytics Cookies | Google Analytics | Persistent | 2 years |
Dynatrace | Persistent | 2 years | |
AT Internet | Persistent | 1 year | |
AB Tasty | Session | 13 months | |
Webtrends | Sessions | 2 years | |
Reevoo | Persistent | Up to 2 years | |
Advertising Cookies | Netbooster DBM | Persistent | 13 months |
DoubleClick Floodlight | Persistent | 13 months | |
Criteo | Persistent | 2 years | |
Bing | Persistent | 2 years | |
SaleCycle | Persistent | 2 years | |
Adventori | Persistent | 90 days | |
SalesForce | Session | 2 years | |
Yahoo gimini | Persistent | 2 years | |
Adara | Persistent | 2 years | |
Google Adwords/ Remarketing | Persistent | 13 months |
C. Third party Cookies
Europcar International uses third party Cookies which are Cookies used by third parties when you visit our website.
Third party Cookies used on our website are listed below:
First party Cookies | Third party | |
Essential Cookies | Europcar essential cookies TagCommander | N/A |
Functional Cookies | Europcar functional cookies BD4 Travel | iAdvize |
Analytics Cookies
| Google Analytics Dynatrace AT Internet Reevoo | AB Tasty Webtrends Reevoo |
Advertising Cookies | SalesForce Adara | Netbooster DBM DoubleClick Floodlight Criteo Bing SaleCycle Adventori SalesForce Adara Google Remarketing |
Europcar International would like to draw your attention to the fact that this Cookies Policy does not apply to the use of third party Cookies and that Europcar International is not responsible for the use of information collected through these Cookies by third parties. We encourage you to review the privacy policies of these third parties to further understand the rules applicable to the processing of your information.
In addition, please note that most internet browsers offer the possibility to block third party cookies.
D. Is the information collected through the use of Cookies transferred outside the EU?
Europcar International would like to draw your attention to the fact that information collected through the use of certain cookies can transfer outside of the EU. This can be explained for the reason that some of our providers maintain servers all around the world for a better service quality.
As detailed in section A, it concerns the information collected through the following cookies: iAdvize, Google Analytics, AB Tasty, Webtrends, Reevoo, Netbooster DBM, DoubleClick Floodlight, Criteo, Bing, SaleCycle, Adventori, SalesForce, Google Remarketing.
We encourage you to review the privacy policies of these providers to further understand the rules applicable to the transfer of your information.
You can have more information on these transfers by reading Europcar International Privacy Policy’s dedicated section
E. How to manage your cookies?
You can enable or disable the use of Cookies and ask for deletion of this information at any time by using Europcar International privacy center available here.
Subject to certain conditions, you can benefit from data protection rights regarding the processing of your personal information, including with respect to Cookies (e.g. a right of access, rectification, suspension). You can easily accept or refuse their use by choosing the appropriate options in the privacy center. You can also withdraw your consent and ask for deletion of this information at any time.
You can have more information on these rights by reading Europcar International Privacy Policy section dedicated to data protection rights or you can exercise the rights via the online form available here.
You can also manage your cookies settings in your web browser. For more information on how to manage your Cookies via your browser, please refer to the specific browser ‘Help’ section’ or click on the relevant link: Google Chrome, Microsoft Internet Explorer, Mozilla Firefox, Apple Safari.
F. Who should you contact when you have a query regarding the use of your cookies?
Should you have any query regarding the use of Cookies by Europcar International, please contact: dpo@europcar.bg
G. Changes to this Cookies Policy
This Cookie Policy was last amended on the 24th of May 2018.
Europcar International reserves the right to amend this Cookie Policy at any time.
When a change impacts the use of Cookies on Europcar International website, such change will be notified to you and Europcar International will seek again to obtain your consent via the privacy center.